Ratings & Reviews

Overall Rating

(100 reviews)
80% of customers recommend this property

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Resident Reviews

submitted by Joann A. - |Recommended: YesGreat location, staff and maintenance very professional — Lived here 11 yrs. and have enjoyed it.
response from property -Hi Joann, Thank you for taking the time to share your experience here at the Trails of Elm Creek! Our staff is happy to hear that you are enjoying it here and hope that you continue to enjoy it! Sincerely, Trails of Elm Creek Management.
submitted by Calvin P. - |Recommended: YesNice place to live, great location — The property is nice, the office personnel are friendly and always helpful. I have always had prompt and timely experience with my maintenance needs, Michael is awesome.
submitted by Alicia V. - |Recommended: YesReview — Good
submitted by Marianne G. - |Recommended: YesHighly Satisfied — Very helpful staff. Maintenance is awesome, any time I need them, they complete work orders very fast. Never have had any problems with anyone around us.
submitted by Olga G. - |Recommended: YesCozy, well kept, friendly and attentive office staff — Quite, friendly, nice and knowledgeable staff , matience is prompt and does a great job fixing any work orders I've requested..
submitted by MC - |Recommended: YesNice and quiet — We have lived here for a year now and we love our townhome. Our new neighbors are quiet and respectful. Not a lot of noise considering we live right across the street from an elementary school. CONS more speed bumps need to be added especially with kids running and playing around. Some of the residents and guests drive by going 45mph and don't watch for our kids. The playground could be a whole lot better more swings or more to play with as it only has two swings, and no awning to cover from the sun. Wish our part of the lawn grew grass as it's nothing but rocks and dirt. PROS Staff is friendly and courteous when we talk to them. We've used maintenance maybe twice and they were always quick to help fix a problem. Manager lives on-site so that's a plus.
submitted by Li'Davin T. - |Recommended: YesGreat apartment Complex — Yes its a very friendly community.
submitted by Sylvia H. - |Recommended: YesNice — Yes
submitted by Mylashi C. - |Recommended: YesGreat apartment for the price and location — I don't have any complaints, things get fixed fast, quiet community, pool open most of the time during the year, great elementary and middle schools near by. I highly recommend this place.
submitted by Rosa C. - |Recommended: YesGood Place To Live — It's a good place and great location to live at. School and Library are right across the street.
submitted by Yolanda D. - |Recommended: YesTrails Of Elm Creek,have great people,that take off you as soon as possible,they have enough people working to take care of any problems — Is great and safe place,very convenient for young parents,that have children in school,the 4 years I live in Trails Of Elm Creek,I had no problems,the maintenance and office staff were always there for me,thank you Diana, you're awesome And thank you Mike for keeping the apartment looking good
submitted by Christina C. - |Recommended: YesFantastic — Great community Maintenance issues, even minor ones, are fixed really fast, the apartments are really nice, especially for the amazing rates. My only minor complaint is that the walls are a little thin, but its because they are older buildings the only sign of their age . Good insulation good neighbors really helps keep the noise levels down. They've been doing some minor upkeep around the property this spring, and I'm impressed. Its done well quickly. The impressive part for me is that its done at all, Trails makes sure they're fixing minor issues now to prevent bigger problems later. Its not something I've ever seen in the other complexes I've lived in.
submitted by Amanda M. - |Recommended: YesTrails of Elm Creek — We wanted something a little safer feeling than the last apartment we lived in and this does meet the bill. The townhome layout is spacious. The application process is pretty straight forward if a little long. The current staff is very courteous and polite. Some things that could be better still have bugs in the kitchen since we moved in, granted it's a lot less, they are still there. The second floor is much harder to cool in the summer than the first floor so fans are a must. Neighbors can be loud. There are a lot of families in the complex with the 3 schools along the main street Vance Jackson , so noise comes and goes frequently. Maintenance turn around time could be better. We haven't put in a request in a while so maybe it has improved. The power fluxes quite frequently as though someone is playing with the power lines. Parking can be tricky. If you want to get a spot by where you live you had best be there before 8 PM or else you will be walking a ways. Overall, for the price and the location we are satisfied. It is near everything we need and links to Wurzbach Pkwy, which can take you anywhere. We will be staying for another year and look forward to the numerous improvements we have seen the complex begin while we have been here.
submitted by Danyelle C. - |Recommended: YesIt is a nice complex — It is quiet, haven't had any problems with neighbors or anyone. My kids love it. When there was problems the office staff went above and beyond to handle the situation.
submitted by Ashley B. - |Recommended: YesLove it — I really like this property, i would def recommend them to anyone

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Trails of Elm Creek, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Trails of Elm Creek, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose